How GoBite handles your information

1. Information We Collect

We collect information you provide directly, such as when you create or modify your account, place an order, contact customer support, or otherwise communicate with us.

• Name, email address, phone number, and account details.
• Delivery address and location details needed to complete an order.
• Order details, cart items, preferences, ratings, and support messages.
• Payment-related information needed to process transactions. Full card details may be handled by payment providers rather than stored directly by GoBite.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. This includes facilitating food orders, processing payments, providing customer support, and sending related information like order confirmations and delivery updates.

We may also use information to personalize your experience, show relevant offers, prevent fraud or misuse, troubleshoot issues, and improve app performance.

3. Sharing of Information

We may share your information with restaurants to fulfill your orders and with delivery partners to transport your food. We also share data with third-party vendors, consultants, payment processors, analytics providers, and other service providers who need access to perform work on our behalf.

We may disclose information when required by law, to protect our rights, to investigate misuse, or as part of a merger, acquisition, financing, or sale of business assets.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or storage system is fully secure.

5. Your Choices

You can update some account information in the app. You may also adjust notification permissions through your device settings. If you want to request account deletion or ask about your data, contact GoBite support through the app.

6. Children

GoBite is intended for users who can legally place food delivery orders and manage payment or delivery details. We do not knowingly collect personal information from children without appropriate consent.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date and, when appropriate, provide notice through the app or another reasonable method.